VERY PLEASANT AND LOOKING FORWARD TO MY NEXT VISIT! This dental office was bright and warm from the moment I walked in. The young ladies there were friendly and very pleasant. They offered me a choice of beverage while explaining the online form enrollment process. My xray technician was very pleasant and went through a set of 18(!) x-rays using this new low-radiation equipment. It was a very painless process that went very quickly considering what it would normally take using the old way of taking individual bite-wings. Dr. Vazquez was also very pleasant as she patiently explained her observations of my x-rays.Afterward I sat down for my cleaning with Marcielle (spelling ?) - who was another round of pleasant service as she cleaned and polished my teeth. NO PAIN AT ALL! :) This office has a happy bright orange color theme which immediately adds to the very comforting and cheerful ambiance all around. All I can say is I highly recommend the staff here - they are so ready to deliver service with a smile!
When I stepped foot into the door at this dental office I was terrified because of my previous experiences in other dental offices. I had no choice but to come and get my teeth fixed so I made an appointment. I was warmly welcomed at the front desk and when I told the front desk how terrified I was of being there it was amazing how nice and supportive the ladies were. When I went in for x-rays the technician was amazing as she spoke to me and made me smile. The hygienist was amazing as she had to work hard to clean my teeth and she made me feel so comfortable and I had literally no fear what s ever. My fear was gone. As I saw the dentist I was amazed at her knowledge and he comfort and patience as she worked on me and advised me as to what I needed. I love this place and my fear of dentists is actually gone to the point that I already made two appointments for the rest of the work to be done. Thank you so much for making me feel so comfortable and part of your family as I was surrounded with people who actually cared about me and my feelings and who made me feel better. Thank you soooooooo much.
Wow just started about 2 weeks ago and I must tell you that my experience was pleasant. I know how could this be possible. They were professional and attentive. The wait time is so short I could not believe it. They are knowledgeable and really work with you and your situation. Not looking to make that buck like so many others I have been to. I felt comfortable which has never been the case. The place is clean and covers a lot of dental work under one roof. I must say it is the best place I have been in years. They get my vote and I will be returning to continue my needed work !!
I had an appointment with Dr. Concencion and got feedback on why I was there, which was for my concern about a tooth that had trauma to it years ago. I got a full exam that included full mouth x-rays and a cleaning. The receptionists, x-ray technician, dental hygienist, and dentist were all very friendly and pleasant to be around. It was really the most welcoming and comforting experience I've ever had at a dentist's office. I found it a little strange that I have to schedule a consultation with the endodontist to discuss my tooth that I am concerned about, but then again I don't know much about these things and actually do trust that they were being genuine about the medical advice I was given (which is usually not my feeling as a new patient at a dentist's office).
I first went to Group Health Dental at the beginning of 2015 for a root canal. My original dentist wanted to only do certain procedures because he didn't feel it was worth it financially since I have union coverage. He actually told me this to my face. He left me in tremendous pain and I even had to demand antibiotics. I was referred to Group Health by someone else but they were not able to help me because I was too swollen and they did not have an oral surgeon. I went elsewhere to have the tooth extracted since the infection was too severe for the tooth to be saved. Months later, I still needed work since I since never went back to the original dentist. I decided to take a chance with Group Health Dental and I am so glad I did. I walked in the door terrified from my experiences elsewhere but EVERYONE, from the young ladies at reception, the dental hygenist, exray technician, root canal specialist, dentist, his assistant and even the young ladies taking your payment made it an amazing experience for me. Pleasant, caring, gentle and professional people in a clean and pleasing atmosphere. I purposefully waited until all the work was done and waited an additional week to make sure the new work wasn't bothering me to write this review. If I could give them ten stars, I would. Group Health Dental rocks!!! :-) :-) :-)
I was one of those people that dreaded going to the dentist, but after I started going to Group Health Dental in Midtown, I met Dr. Benito and everything changed. Now I am one of those people who actually looks forward to her dentist appointments. He and his assistant have rake in the street which causes both of them to always be in a great mood and they always are happy to see you. He always makes me laugh, and I mean always. Dr. Bonito and Esmira ( his assistant) are wonderful. they always make sure you're completely satisfied with their work, they're very attentive and always make time to see you when you have an emergency or need to speak with them. Now going to the dentist is one of those things that I post about on Facebook because I always come back with a new story or a new joke to tell after my visit to Dr. Benito and Esmira. If you want to have a dentist that feels more like visiting a friend than getting work done, you need to try Dr. Benito. #mydentistisbetterthanyours!!!
I liked it! The service is a lot better. Everyone I came in contact with seemed happier and energetic. Major upgrade was done to the infrastructure of the office. The computer network was updated and integrated with devices like the x-ray equipment. Most of the paperwork is electronic. Nice! I went in for a crown and wisdom tooth extraction. The doctors were very professional and to the point. Teeth cleaning, the crown prep work and the extraction in about two and a half hours. Nice! It is good to see the transformation of the place from two years ago that I was there last. Oh yeah. As you walk in, to your right, there is a little fridge filled with goodies, free. :)
Dr. James Brown is the best dentist I've ever been to. His attention to detail and perfectionist tendencies have made my smile so much more beautiful. I came in with a lot of problems. I was traumatized by bad dentists. I needed a crown, I had several fillings, and I needed a good cleaning. Every time I go in, I walk out with nicer and healthier teeth! I started off with the cleaning by Maura. My teeth have never felt so clean. She did an incredible job! Daisy, his assistant is so professional, and upbeat! Then I saw Dr. James Brown. He has worked his way through my host of issues regarding my teeth, and we are almost done. I'm never going to let my teeth get this bad again, because I finally have an amazing dentist that I actually don't mind going in to see! The staff is really friendly, and professional. Everyone from the receptionists to accounting. The call and text to remind you of your appointments, and call afterward just to make sure everything is okay! I can't recommend this place enough.
I had an "emergency extraction done" cuz my past dentist in the bronx did a so-so job on my lower bridge, i never went back. Group Health did the extraction w/minimal pain & inconvenience. The x-ray process was easy. The staff is friendly & my doctor has nearly 30 years experience. It was the opposite of my old dentist. & they have refreshments & the office is very clean which are pluses compared to my old dentist. Glad i found these guys.
Hugh J. S.
I am exceedingly pleased to have Group Health Dental as my new dentistry service. On my first visit I found a friendly, helpful staff, in a really well-organized and efficient workplace. The process from x-rays to cleaning to follow-up took less than an hour. Doctor Brown was top-notch and all the staff were friendly, highly competent, and answered all questions I had. I am truly impressed by this establishment.